Network Infrastructure

Alerts your network gear can actually deliver

Link-down, failover and UPS-on-battery notifications relayed reliably from switches, firewalls and power equipment — even when the mailbox provider changes.

The problem

What goes wrong with network infrastructure email

Switches, routers, firewalls and UPS units email the network team about link failures, failover events, configuration changes and power loss. These alerts are how you learn about an outage before your users do — and ironically, a network fault is exactly when a device’s own fragile email path is most likely to let you down.

A UPS reporting “on battery” is racing a dwindling runtime; if that email doesn’t go out in time, the first sign of trouble is equipment shutting down.

Why conventional SMTP setups fail

The internet moved on — the firmware didn’t

Network appliances keep their firmware stable for reliability, which means their SMTP clients age in place. Devices relying on basic authentication stop alerting once a provider retires it, and nobody notices until the next incident.

Management VLANs are often locked down and block outbound mail ports, while older appliances negotiate TLS versions modern servers reject. With no delivery log on the device, a link-down or UPS alert can fail precisely during the outage you needed to hear about.

How DeviceSMTP solves it

One gateway purpose-built for network infrastructure

A stable relay endpoint

A single, dependable destination for every switch, firewall and UPS, reachable even when your own services are degraded.

TLS & SSL to match the firmware

Match each appliance with STARTTLS on 587/2525 or implicit SSL on 465 for an encrypted alert channel.

Per-device credentials & labels

Label logins like “UPS — Server room” and revoke any one device without touching the rest of the estate.

Delivery logs & bounce monitoring

Keep an independent record that each infrastructure alert was delivered, and catch a bounced NOC mailbox early.

Example notifications

The kind of mail these devices send

  • Interface link-down and link-up events
  • Failover, HA and routing-change alerts
  • Configuration-change and login notifications
  • UPS on-battery, low-battery and shutdown warnings
  • Temperature, fan and PSU hardware alarms
  • Scheduled uptime and capacity reports

Example SMTP settings

Typical configuration for a network infrastructure device

Illustrative values to show the shape of a DeviceSMTP configuration. Enter the equivalents into your device’s email settings screen.

SMTP hostsmtp.devicesmtp.com (illustrative)
Ports587 (STARTTLS) · 465 (SSL/TLS) · 2525 (STARTTLS)
EncryptionSTARTTLS on 587 / 2525, implicit SSL on 465
Usernameups-server-room (per-device user)
Password(per-device password)
Fromnoc@yourcompany.com (verified sender)
Your exact hostname The precise SMTP hostname and credentials for your devices appear in your DeviceSMTP account after you sign up — the values above are examples only.
See full SMTP configuration docs

Related use cases

Other hardware DeviceSMTP supports

Hear about the outage before your users do.

Relay link-down, failover and UPS alerts from every switch, firewall and power unit through one reliable gateway.