Legal

Terms of Service

The terms governing your use of the DeviceSMTP platform and relay service.

Template — requires legal review. This is placeholder boilerplate. It has not been reviewed or approved by a qualified attorney. Before this site accepts paying customers or collects any user data, a licensed legal professional must review and finalize this document.

Effective date: [to be set before launch]

1. Acceptance of Terms

By accessing or using the DeviceSMTP service you agree to be bound by these Terms of Service. If you do not agree, you may not use the service.

2. Description of Service

DeviceSMTP provides a managed SMTP relay gateway designed for use by physical devices including printers, cameras, IoT sensors and industrial equipment. The service allows such devices to send transactional and alert email through DeviceSMTP’s infrastructure.

3. Acceptable Use

You agree not to use DeviceSMTP to:

  • Send unsolicited bulk email (spam).
  • Relay email on behalf of third parties without authorization.
  • Transmit content that is unlawful, harassing, defamatory, fraudulent or otherwise objectionable.
  • Circumvent sending limits, authentication requirements or any other technical controls.
  • Probe, scan or test the security of our systems without prior written authorization.

We reserve the right to suspend or terminate accounts that violate these terms without prior notice.

4. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us promptly of any unauthorized use.

5. Fees and Payment

Paid plans are billed on the schedule described on the pricing page at the time of purchase. Fees are non-refundable except as required by law or as explicitly stated in our refund policy. We reserve the right to change pricing with reasonable advance notice.

[Template: specify billing cycle, payment methods and refund policy before launch.]

6. Service Availability

We aim to provide reliable, highly available service, but we do not guarantee uninterrupted access. Scheduled and emergency maintenance may occur. We will endeavor to provide advance notice of planned downtime where practicable.

7. Intellectual Property

All intellectual property in the DeviceSMTP platform, including software, documentation and branding, is owned by or licensed to DeviceSMTP. These Terms do not grant you any rights to our intellectual property beyond the limited right to use the service as described herein.

8. Disclaimer of Warranties

The service is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose or non-infringement, to the fullest extent permitted by law.

9. Limitation of Liability

To the fullest extent permitted by law, DeviceSMTP shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or data, arising out of or in connection with your use of the service, even if we have been advised of the possibility of such damages.

[Template: set a specific liability cap before launch.]

10. Termination

Either party may terminate the agreement at any time. Upon termination we will cease providing the service and, upon your request, delete your account data subject to our retention obligations.

11. Governing Law

These Terms shall be governed by and construed in accordance with applicable law. [Template: specify jurisdiction before launch.]

12. Changes to Terms

We may update these Terms from time to time. Continued use of the service after changes become effective constitutes your acceptance of the revised Terms. We will provide reasonable notice of material changes.

13. Contact

Questions about these Terms? Please reach us via our contact page.